Principle of responsive management
Z Encyklopedia Administracji Publicznej
PRINCIPLE OF RESPONSIVE MANAGEMENT – refers to → co-governance. In a broader sense, responsive public administration is an administration that responds to the diverse needs of the community for which it carries out its tasks. Responding to the diversity of the needs of the environment in a democratic state shapes the administration as an important actor in the → accountability of the state to citizens. Responsiveness is one of the principles in the “Seven Principles of Consultation” – a part of the “Canon of local social consultations” developed by the Ministry of Administration and Digitization, local-government associations and non-governmental organisations. Responsiveness is defined here as the principle according to which anyone who submits an opinion should have a substantive answer within a reasonable time. The development of this principle refers to the summary of consultations, which should: take place on the date specified at the beginning of consultations; take the form of a publicly available document with the statement of opinions and substantive reference to them; include an attachment with a document changed as a result of consultations and discussion of the next steps; justify the decisions taken and be prepared in a language understandable to those asking; reach people who have submitted opinions by publishing responses on the public portal on which the consultations were conducted; be a contribution to further public debate (→ social consultations, local governance) [ Ł. Małecki-Tepicht ].
Literature: H. Gawroński, Zarządzanie strategiczne w samorządach lokalnych, Warszawa 2010 ■ Ministerstwo Administracji i Cyfryzacji, Siedem Zasad Konsultacji, Warszawa 2013, https://www.gov.pl/documents/31305/0/7_zasad_30-04.pdf/ee8a74ef-0f85-7fa5-fd00-abc105fd9067, wrzesień 2017 ■ M. Stępień, Responsywna administracja publiczna, Toruń 2008.